Shipping Request Policy

All shipping requests must be submitted directly to our shipping team after your auction has closed and your invoice has been paid in full.

• A maximum of three (3) auctions may be combined into a single shipment.
• The bidder is responsible for all shipping and handling costs.
• Shipping quotes will be provided after your request is received and your items are prepared for shipment.
• If refund is needed, Bidder will pay all shipping cost to return item

To Request Shipping:

Email: Makinzi@kcmarkethouse.com
Text: (816) 286-7666

Please include:

• Your full name
• Auction number(s)
• Bidder number
• Preferred shipping address (must match your Equip-Bid account)

Thank you for choosing KC Market House!

Shipping Request Policy

All shipping requests must be submitted directly to our shipping team after your auction has closed and your invoice has been paid in full.

• A maximum of three (3) auctions may be combined into a single shipment.
• The bidder is responsible for all shipping and handling costs.
• Shipping quotes will be provided after your request is received and your items are prepared for shipment.
• If refund is needed, Bidder will pay all shipping cost to return item

To Request Shipping:

Email: Makinzi@kcmarkethouse.com
Text: (816) 286-7666

Please include:

• Your full name
• Auction number(s)
• Bidder number
• Preferred shipping address (must match your Equip-Bid account)

Thank you for choosing KC Market House!

First picture or 2 in every listing is called a stock photo.  These are examples only, not always exactly what you are bidding on.  Look at every picture in the listing before bidding.  Stock photo is not part of the item description.

Definitions of Item conditions are at the bottom of every page in the blue section.  Know and understand them before bidding.

You have 1 week to pickup your items or they are forfeited with no refund.

Preferred contact method:  starcityauctions1@gmail.com

Phone is hard for us to answer; we are always busy helping customers.

First picture or 2 in every listing is called a stock photo.  These are examples only, not always exactly what you are bidding on.  Look at every picture in the listing before bidding.  Stock photo is not part of the item description.

Definitions of Item conditions are at the bottom of every page in the blue section.  Know and understand them before bidding.

You have 1 week to pickup your items or they are forfeited with no refund.

Preferred contact method:  starcityauctions1@gmail.com

Phone is hard for us to answer; we are always busy helping customers.

AFTER THE ENTIRE AUCTION HAS ENDED, YOU WILL NEED TO SCHEDULE A REMOVAL APPOINTMENT!

**DO NOT CALL AUCTION MANAGER FOR AN APPOINTMENT TIME. ALL TIMES MUST BE SCHEDULED ONLINE**

AN INVOICE WILL BE GENERATED IN YOUR DASHBOARD LIST. (IT WILL SAY YOU HAVE 1 OPEN INVOICE)

1. Click on "Invoice Tab".

2. Find current auction in list and click on "Manage Invoice" to right of that line.

3. Once in Manage Invoice, you can "Pay your Invoice" or "Make Removal Appointment".

4. Click on "Schedule a Time" and find an open spot in the list.

5. PLEASE SHOW UP AT YOUR SCHEDULED TIME!

Shipping Request Policy

All shipping requests must be submitted directly to our shipping team after your auction has closed and your invoice has been paid in full.

• A maximum of three (3) auctions may be combined into a single shipment.
• The bidder is responsible for all shipping and handling costs.
• Shipping quotes will be provided after your request is received and your items are prepared for shipment.
• If refund is needed, Bidder will pay all shipping cost to return item

To Request Shipping:

Email: Makinzi@kcmarkethouse.com
Text: (816) 286-7666

Please include:

• Your full name
• Auction number(s)
• Bidder number
• Preferred shipping address (must match your Equip-Bid account)

Thank you for choosing KC Market House!

Shipping Request Policy

All shipping requests must be submitted directly to our shipping team after your auction has closed and your invoice has been paid in full.

• A maximum of three (3) auctions may be combined into a single shipment.
• The bidder is responsible for all shipping and handling costs.
• Shipping quotes will be provided after your request is received and your items are prepared for shipment.
• If refund is needed, Bidder will pay all shipping cost to return item

To Request Shipping:

Email: Makinzi@kcmarkethouse.com
Text: (816) 286-7666

Please include:

• Your full name
• Auction number(s)
• Bidder number
• Preferred shipping address (must match your Equip-Bid account)

Thank you for choosing KC Market House!