PLEASE READ TERMS AND CONDITIONS BEFORE BIDDING

KC Market House pick-up instructions:

Hours of Operation: Monday 11:00-5pm, Tuesday 11:00-5:00pm, Wednesday, Thursday, Friday 10:00am - 5:00pm, Saturday's 10-noon will be listed on your pickup removal days.  (Subject to change due to inclement weather/holiday/unforeseen circumstance).

    - HAVE A COPY OF YOUR PRINTED OR DIGITAL INVOICE.  You may be turned away without proof of purchase in the form of printed or digital invoice.

     -PULL UP TO THE BAY DOOR ON THE North SIDE OF THE BUILDING. Please Park at any of our Welcome guest Parking spots. If the driveway is full, please wait in your vehicle until space becomes available.  DO NOT DOUBLE-PARK OR BLOCK VEHICLES IN DRIVEWAY.

    - KC MARKET HOUSE IS NOT RESPONSIBLE FOR LOADING OR SECURING OF LOAD TO YOUR VEHICLE. If your item weighs over 100lbs., you may need to bring assistance for loading.

    - No appointment needed for pick up

    -Bidder is allotted three (3) pick up days (Mon 11-5pm, Tuesday-11-5pm, Wed-Fri 10:00am – 5:00pm) from auction close date to pick-up items.

    -Items held beyond three (3) pick up days are subject to $5.00 Storage Fee.

    -Items not removed within seven (7) calendar days of auction close date are considered abandoned property and forfeited by bidder without refund. If you are unable to pick up your items within seven (7) calendar days, DO NOT BID.

-Retail values and stock photos are automatically generated. Please research before bidding and review the actual photos provided by our sellers.

Shipping Request Policy

All shipping requests must be submitted directly to our shipping team after your auction has closed and your invoice has been paid in full. Request must be made within 48 hours after closure.

• A maximum of three (3) auctions may be combined into a single shipment.
• The bidder is responsible for all shipping and handling costs.
• Shipping quotes will be provided after your request is received and your items are prepared for shipment.
• If refund is needed, Bidder will pay all shipping cost to return item

To Request Shipping:

Email: Makinzi@kcmarkethouse.com
Text: (816) 286-7666

Please include:

• Your full name
• Auction number(s)
• Bidder number
• Preferred shipping address (must match your Equip-Bid account)

Thank you for choosing KC Market House!

Pick Up At New Location: 

1024 NE Jib St Suite D

Lee's Summit, MO 64064

Standard Pick-Up Times:

Tuesday-Thursday: 12:00 PM - 6:00 PM & NEWLY ADDED - Saturday 10a-12p 

Late Pick-Up Policy:Items must be picked up by 6:00 PM on Thursday of the week they are won. If you are unable to pick up during these hours, please email bigdealauctions.help@gmail.com by 8:00 PM on Sunday after the auction closes. We will hold your items for pick-up during standard hours the following week. Items not picked up within this time frame are forfeited with no refund.

Refund Policy:Stock photos and titles are autogenerated based on product codes provided to us. While we thoroughly inspect items, we understand issues may arise. If an item is damaged or nonfunctional, we have chosen to allow refunds if you email bigdealauctions.help@gmail.com within 48 hours of picking up your item. Refunds are not available for missing hardware/accessories or for any items labeled damaged or incomplete. 

Big Deal Auctions is not responsible for loading vehicles. If you are unable to carry / load your item, please bring assistance. 

Please review all photos and descriptions before bidding. Feel free to contact us with any questions or for additional inspection.

Thank you for bidding with us!