Auction Address: 8337 Nieman Rd, Overland Park, KS 66214

Buyer's Premium     18.00%  

ORDER PICKUP / REMOVAL TERMS

Pick-Up: If you are unable to pick up your items during the scheduled pick-up times, do not bid. By bidding on a Sunflower Bid House auction, you are legally bound to be charged for all won items and are agreeing to remove them from the auction location. In order to pick up your won items, you will need to schedule an appointment on your invoice page.

If you fail to pick up your won items within the pickup timeframe listed on the Details tab, the items will be forfeited and ownership will revert to the seller with no refund given.  Regardless of any agreed upon storage of your items, all invoices must be paid by the end of regular scheduled removal. You are still liable for paying for your item(s) and will be charged at the default credit card on file, regardless of whether not you have picked up the items.

Pickup Days/Times: Our standard pickup days are Monday through Saturday with your specific days and times listed on your invoice (subject to change due to inclement weather/holiday/unforeseen circumstance). There are NO pickups on Sunday and major Holidays. Bidders are allotted three (3) pickup days after the auction close date to pick-up items.

No Courier Pickups Allowed: Sunflower Bid House does not permit any courier service to pickup products. This does not apply to spouses, family and friends who pickup items and are personally known by you as a bidder.  Sunflower Bid House reserves the right to request government issued ID and to see the card that was used to pay for the invoice.  Please expect to produce these items for any large purchases if you are not a regular Sunflower Bid House bidder.

Late Pickup/Holds: If you are unable to pick up by your last eligible pickup day, all PAID items will automatically be held for a total of 7 calendar days from the first eligible pickup day for a $5 late fee PER INVOICE. If you need a hold beyond the automatic hold period, you must email

support@sunflowerbidhouse.com BEFORE the final day of the automatic hold period. 

Your email must include:

• Bidder ID #

• Lot number(s)

If approved, items may be held one additional week for an additional $10 fee per invoice.

Items not picked up or not properly requested for hold beyond the automatic hold period are forfeited with NO REFUND.

Missing Items: With selling 5000 plus items a month, occassionally we are unable to locate an item. We will always have multiple team members looking for every item, but from time-to-time products still elude us. We reserve the right to continue to look for the item for 2 business days. If the item is found, the item will be held for up to two weeks for the buyer to return to the warehouse to pick up on any standard pickup day/time. No, we do not pay for your time or gas, but we are happy to hold the item as mentioned for up to two weeks. If the item is not found, you will receive a full refund for the item.

Removal: Once a bidder has paid for and picked up their items, the items become the property of the winning bidder (buyer). The buyer assumes all risk of loss and damage to property from that point forward, including at the premises of the sale.

Shipping: Shipping is available for most items sold by Sunflower Bid House and at the buyer's expense.  Please see shipping terms for full shipping details.

RETURN REQUESTS

All items are considered to be "Open Box" unless otherwise listed.  Our product listing team will make every effort to document the condition through pictures and/or descriptions.  Ultimately, we know we are imperfect and, with the number of products listed, there will occasionally be items that need to be returned. 

Return Eligible: We have a 48-hour return policy on all factory sealed and appears new items if there is an issue with the item. Just contact us within 48 hours from pickup to claim a full refund. You must email support@sunflowerbidhouse.com within 48 hours of pickup time to make your claim. After claim, you have 3 business days to return the item. After 48 hours, you may not claim a refund. If after 3 business days you have not returned the item, no refund is allowed. Buyer's remorse, cosmetic issues (dents/dings/prior ownership), color or size preferences and other reasons are not included in the product guarantee. This refund policy is subject to change at any point without prior notice.

Return Window: The email you receive will have return instructions for your item including the days and times when items can be returned. All items must be returned to the warehouse within 10 days of the close of the auction. No returns are accepted after that time. Any item left at the warehouse, whether dropped off or given to a team member, will be considered forfeited and it will be disposed of - NOT REFUNDED. We only have 2 weeks from the close of an auction to process all refunds. After that time, we are unable to assist with a refund - THERE ARE NO EXCEPTIONS TO THIS POLICY!

GENERAL TERMS

Handling Surcharge: An automatic $1.00 handling fee will be added to all lot items won at the end of the auction as on offset due to elevated freight and processing costs.

Stock photos: Stock photos are for example purposes only. All bids should be based off of the actual product photos, not the stock photo.

Inspection: This auction does offer scheduled inspection dates.

Payment: The default credit card on file with your account will be charged immediately at the close of the auction. Payment onsite is accepted at this location in the form of cash—exact change preffered, or card with a 2% up charge when making payment. Invoices over $2,000 are not able to be paid by the credit card you have on file. You will need to pay with cash or a cashier's check.  All winning items must be paid within 48 hours of auction close. Items not paid within 48 hours are subject to forfeit and no-show status. Any bidder receiving a no-show will have their account suspended. To reinstate the account, full payment plus a $5 late fee is required. Any future open invoices remaining unpaid 48 hours after auction close will be automatically marked as no-shows.

Tax-Exempt Purchases: All tax exempt purchasers must notify Sunflower Bid House and provide current Reseller's certificates from the state of Kansas. Bidders must immediately notify Sunflower Bid House if the tax status changes, and bidders are responsible to remit taxes if they fail to pay taxes to Sunflower Bid House, but they are legally responsible to pay tax on a purchase. For tax exempt bidders, please send documentation to contact@aircapitalauctions and include your name and bidder number for tax to be removed from future invoices. It will not be removed from past/prior invoices.

Liability: Sunflower Bid House, its member's and employee's liability shall be limited to the refund of the bidder's purchase price.

User Information: By bidding on this auction, you are becoming a Sunflower Bid House customer.  Sunflower Bid House is a distinct company from Equip-Bid.  By bidding, you are agreeing that Sunflower Bid House may use your email and phone number to communicate about orders, pickup times, reservations, promotions, sales, and other communications. 

This is an online-only auction bound by all legal rights and remedies in the state in which the auction occurs. Do not bid if you cannot agree to the terms of this contract or are not able to pay and pick up your items within the specified terms of each auction. All global site terms and conditions apply to this auction, which you agreed to in creating an account with Equip-Bid Auctions. Please see these terms by copying and pasting this link in your browser: https://www.equip-bid.com/terms

If you, as the winning bidder (Buyer), do not provide sufficient funds or fail to retrieve your item(s) within the scheduled pick-up times, you may incur fees. Multiple instances of not paying or retrieving your items will result in a permanent block from the Equip-Bid site. Any bidder caught opening a new account will be charged an additional $50 with the above warnings. This is considered fraudulent bidding and is not tolerated.